Our services

Our Services

  • A state of the art web-based auction system.

  • Hosting, maintenance and technical support of this auction system and the website Auctionet.com.

  • All settlements and payments for the items bought and sold online.

  • Handling and taking the responsibility for shipping.

  • Managing and directing relevant traffic to the site and, to some extent, assisting with advertisement for consignment on Google.

  • Assist and consult the auction house with the internal logistics to make the transition from traditional auctions to online auctions as smooth as possible.

The auction system

Our system is cloud based which means that you can reach it from wherever you have access to internet: at work, at home or on the go. Updates are automatic so that the user always has the latest version. Auctionet hosts the system - no own servers necessary.

The system has all functions that can be expected as standard - plus: customer editing, standarised or tailor-made contracts, cataloging, uploading of photographs, invoicing, processing of unsold items.

The auction system and the website Auctionet.com are maintained, managed and under continuous development by Auctionets developers all of who have several years of experience from the auction industry.

Security

The security of our systems is of utmost importance to us both for you as an auction house and for the buyers and sellers:

  • SSL encrypted data traffic
  • Every auction houses' information is saved separately
  • Customer passwords are saved encrypted
  • All data is saved on several servers to insure secure access at all times
  • All data is continuously backed up
  • The system is hosted in a secure environment with access to several redundant internet connections

The market place – Auctionet.com

Lots from each auction house are published on the platform Auctionet.com. This brings many advantages.

Items are published on Auctionet.com, one of the leading marketplaces for high quality items, with way over 100 000 registered members who look, bid and buy items. Buyers can pay their items immediately after a winning bid. Many customers return on a regular basis and will receive automatic e-mails as soon as items of their specific interest are offered for sale.

One of the important advantages of Auctionet is that we are a platform. Instead of having to visit and register on dozens of individual auction house's webpages, customers can now reach a wide range of different auction houses with *one account only. This way, the risk of a customer missing out on the chance to bid is reduced drastically and collectively, all of the individual auction houses become one of the largest auctionsites with thousands of items for sale**.

Under "my pages", individual changes can be made to satisfy customers needs such as watch lists, shipping options. There are also lists to keep track of previous activities e.g. bidding & purchase history, sold item and the management of all payments.

Since all lots have fixed prices for shipping, customers instantly know what added costs to expect which lowers the barrier to start bidding. The shipment service is offered on the same basis to all auction houses including yours.

Our watch list function reminds the customer when the bidding for a selected item goes towards its end as well as when a third party has placed a bid. Reminders are sent via email or sms.

With the subscribed searches function customers get an automatical e-mail as soon as an item is published matching a specific search or theme.

All items are catalogued in a standardised manner and attractively displayed with professional pictures.

Every auction house has it unique page on auctionet.com where only their own cataglued items are presented. This means that a customer can very easily select to only look at this specific auction house's items.

Auctionet offers apps for both iPhone and Android where the clients can follow the bidding process and can bid even on the go.

We apply high security standard in terms of processing passwords and credit card, safeguarding traffic, etc.

Hammer auctions

In our experience, a traditional hammer auction can still be an excellent way to sell particularly high value items. But we also know that the link to the internet is more important than ever. Therefore, Auctionet offers a module for hammer auctions as part of the system where bids can be received in real time with live-streamed audio and video from the actual auction.

included in this module are:

  • Planning and setting the catalogue .
  • Upload of catalogue to the printer.
  • Registration of paddles.
  • Display of the Auctioneer.
  • Display of pictures .
  • Processing of bids: absentee bids, bidding in the auction, online bids, real-time bids, internet bids, telephone bidding.
  • Live-streaming of audio and video.
  • Final prices.
  • Final settlement.
  • Etc etc.

Transport

Shipping is a prerequisite for succesful internet auctions. Some time ago it was difficult to know if shipment was at all possible and if so to what price. It was up to the customer to find out which then often became a hurdle to bid. Shipping of individual items was also rather expensive.

Auctionet offers fixed shipping-costs for all items sold- Prices are already fixed when we catalogize the items. This means that the bidder directly knows the cost for shipping.

All handling is taken care of by our shipping partner which has a long experience of transporting auction goods. The auction house does no longer need to manage and consider the shipment once the item is sold. Frequent collecting at the auctionhouses brings the items to the new owners quickly.

  • No packaging and wrapping needs to be made by the auction house as this is done by Auctionet's expert partner.

  • At this moment we have in excess of ten collection poinst in Sweden and Finland. We have six in Germany and more collection points are opened regularly.

  • Via our partner, we also offer home- and international deliveries.

  • Synergies created from having multiple auction houses using the same transport solution make it possible to keep costs low which benefits the buyers.

Financials

Owners of auction houses will know that when all consigment and appraisals for the day are done, there is little time left for doing the financials. Auctionet knows this and has made this part much more efficient and manageable.

As an auction house, you can do the financials on your own using our system or let Auctionet handle everything for you. Auctionet can do all the invoicing and settlements as well as transmit the data to the auction house on a regular basis.

Auctionet's system has automated every step from making the consignment-contract to sending the invoice to the buyer and the settlement advice to the seller:

For consignors

  • Contract including all items, commission and fees.
  • Settlement note with all amounts to be paid out. Mailed automatically.
  • Possibility of a single settlement note once all items are sold. This is much appreciated by sellers of large amounts of items or lawyers processing an estate.
  • For example, a cost for a shipment or a collection can be deducted from future receivables.
  • Daily payments via automatic file to the bank.

For buyers

  • Invoices are made and mailed out automatically.
  • Automatic reminders once the invoice is due.
  • Creditcard payments on the internet and at the actual auction houses.
  • Payments via bankgiro and postalgiro with refererence.
  • Registration of cashpayments.
  • Bankaccount transfers
  • Excluding a non-paying customer from further biddings.

Support

We have a knowledgeable support team who support both our auction houses and buyer in support matters both by telephone and email.

Auctionet's support team speaks Swedish, English and German.

Marketing

We advertise on a regular basis online as well as in print media to get the relevant traffic to the items offered.

We have extensive experience of online marketing and can assist you with consignment advertising if desired.

Free advice from our experts

We are always available for our partnering auction houses and offer free advice and guidance of consigment, logistical issues, online marketing, appraisals, photographing, shipment etc. For example we will advice and guide you with:

  • Finding an efficient workflow individually adapted to your specific requirements and premises from the moment the items are consigned until they are paid and collected.

  • Equipment and training in order to get the optimum quality of pictures for the internet.

  • Research, expertise and appraisal of items.

Fees

Our fee is only deducted when the item is paid. Since we are partners with our auction houses it is natural to share success as well as risk.

Our aim is to make your business more efficient and thus more profitable with higher turnover and less costs. One of the benefits of Auctionets business model is that the auction house only pays a fee when the item is sold and paid for. No gain no pain.

Our fee amounts to 5% of the hammered price and € 8 per sold item - this includes everything. There will be no additional or hidden fees.

Interested? Please contact us!